Cork stores in Top100

Five Cork city stores have been hailed for their customer service and engagement. The five city centre stores included are Vibes and Scribes bookshop on Lavitts Quay, Diane O’Mahony Jewellers on Winthrop Street, The Kilkenny Shop on Emmet Place, Specsavers on Opera Lane and the visitors shop at Nano NaglePlace on Douglas Street. They have been selected in Retail Excellence Ireland’s top 100 stores, from almost 700 entries.

As part of the Top100 selection process, all stores were visited by a mystery shopper, with those exceeding service and standards criteria making it to the Top100 stores. Paul McGuirk, Head of Local Enterprise, Cork City said: “We are delighted that five city centre stores have been included in this year’s top 100. We have worked closely with the City Centre Forum over the last two years to provide customer service training and supports to businesses as part of the Cork City Customer Service Charter. The fact that four of the five city centre businesses have undertaken this training is testament to the success of this.”